Privacy Policy
Our Privacy Policy
This following document sets forth the Privacy Policy for the Best Visa Service Group website,
www.bestvisaservice.com. Best Visa Service Group is committed to providing you with the best possible
customer service experience. Best Visa Service Group is bound by the Commonwealth of Australia
Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information,
however, for access to future Best Visa Service Group customer support features you are required to
submit personally identifiable information. This may include but not limited to sensitive personal
information about you.
Sharing of your personal information
The personal information you provide to us is collected, used and disclosed to other entities in the
continuance of your immigration matter where you have a reasonable expectation that your personal
information will be used and disclosed by us. This could include, but not limited to, the Commonwealth
of Australia Department of Immigration and Border Protection, skills assessing authorities, your sponsor
(family sponsor or employer sponsor/nominator), regional certifying bodies (visa subclass 494), State or
Territory Governments (for sponsorship/nomination purposes, for example subclass 132, 188, 190, 191 ,
489, 491, 494, 887 and 888 visas); and the Australian Federal Police and/or foreign police services
(where you request us to apply for police clearances on your behalf). In these instances, we will let you
know and seek your consent to proceed. Best Visa Service Group takes reasonable steps to ensure that
these organisations are bound by confidentiality and privacy obligations in relation to the protection of
your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable
information, including but not limited to browser type, version and language, operating system, pages
viewed while browsing the Site, page access times and referring website address. This collected
information is used solely internally for the purpose of gauging visitor traffic, trends and delivering
personalized content to you while you are at this Site. From time to time, we may use customer
information for new, unanticipated uses not previously disclosed in our privacy notice. If our
information practices change at some time in the future we will use for these new purposes only, data
collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Best Visa Service Group reserves the right to make amendments to this Privacy Policy at any time. If you
have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would
like to do so, please let us know. You may be required to put your request in writing for security reasons.
Best Visa Service Group reserves the right to charge a fee for searching for, and providing access to, your
information on a per request basis.
Contacting us
Best Visa Service Group welcomes your comments regarding this Privacy Policy. If you have any
questions about this Privacy Policy and would like further information, please contact us by email at
info@bestvisaservice.com.
Site contents
The Site cannot and does not contain legal or migration advice. The information is provided for general
informational purposes only and is not a substitute for professional advice. Accordingly, before taking
any actions based upon such information, we encourage you to consult with us for appropriate
personalised advice.